* Hotel Policies *

* Front desk reservations: Open from 9:00am - 8:00pm *
** Check in 15:00pm until 20:00pm at the latest **
* Check out time: 12:00-1:00 pm including Saturdays & Public Holydays.
* Late check out the full amount of the room rate will be required *
* No pets.
* No food in the rooms.
* Adults children only.
* Our rooms are non smoking.
* The Dollar prices are for holders of foreign passports only and are for one night stay and are valid for the number of 1 or 2 guests per room only, they include breakfast and taxes and they do not include any other costs or charges our guest may choose to incur during they’re stay.
* Subject to prior approval by Palacio staff, any additional 3rd person wishing to stay in the same room, an extra 50% of the room rate will be required.*
* Reservations made without a valid credit card details and required information as per our policies will not be acceptable or confirmed.
* We reserve the right to pre-authorize credit cards payment for reservations or events prior to arrival.
* We reserve the right to refuse our accommodations and premises to anyone of our choosing and to cancel any prior reservation/s if they do not comply with our policies.
* Palacio Domain Hotel & Restaurant are available for private & Exclusive events.
* Booking reservations for any special & Private events, 50% deposit of the event cost is required at the time of the booking.

Cancellation policies
* Due to our limited room accommodations *

1. If cancelled in writing 14 days prior to arrival no fee will be charged.

2. If cancelled latter or no show, the total price of the reservation will be charged.

3. Cancellation made during any Holidays must be submitted in writting 20 days prior to arrival otherwise the full amount of the booking will be required.

4. Reservations for any private and special events, 50% non refundable deposit of the total event cost will be required.

Rooms accommodations

* The rooms are equipped with one King or Queen Size bed per room only.
* The rooms are equiped with a 42 inches flat screen TV & DVD or a 32 inches flat screen TV&DVD and small fridge.
* Note: Our deluxe rooms and suites are situated on the penthouse floor (one floor up without elevator) and are not suitable to accommodate the handicapped. *

Thank you for your cooperation.